Term and Conditions

1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. You must not use the site in any way that could damage, disable, or impair its functionality.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color, texture, or design may occur due to differences in screen settings and lighting conditions. If you have any questions about a product, please contact us before purchasing.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept payments via Visa, MasterCard, JCB, and PayPal. Once your order is confirmed, you will receive an email with the details. Please ensure that your payment information is accurate to avoid delays.

4. Shipping and Delivery

We offer two shipping options:

• Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee is $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS, with an estimated delivery time of 15-25 business days after dispatch.

Please note that delivery times may vary depending on your location and any unforeseen circumstances.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a hassle-free returns and exchanges policy within 15 days of receiving your order. Items must be in their original condition, unused, and in the original packaging. Original receipt or proof of purchase is required.

Non-returnable items include custom-made or personalized furniture, items that have been assembled or used, and clearance or final sale items.

To initiate a return or exchange, please contact us at [email protected] with your order number and reason for return/exchange. We will provide detailed instructions, including the return address and necessary forms.

6. Refund Process

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

7. Exchange Process

If you are requesting an exchange, we will ship the new item to you once we receive and process your returned item. Shipping costs for the new item will be covered by us.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lush Living Store and is protected by international copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

Lush Living Store shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Our liability is limited to the maximum extent permitted by law.

10. Contact Us

If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected] or call us at [Your Phone Number]. Thank you for shopping with Lush Living Store. We appreciate your business and are here to ensure you have a pleasant shopping experience.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United States.

12. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the site after such changes constitutes your acceptance of the new terms.